Customer-visible number
The hotline, mobile, or landline remains in the form assigned by the carrier without an invented alternative.
Sawtra for Business
Connection uses a licensed carrier after technical activation, keeping the public number separate from internal routing keys.
Illustrative example — not customer data
Actual activation and acceptance testing are completed with the carrier and number owner.
The hotline, mobile, or landline remains in the form assigned by the carrier without an invented alternative.
Operations use an internal routing key that is not presented as a replacement public number.
How it works
Actual activation depends on the licensed carrier and number owner; submitting a request does not activate a number.
Establish the public number, its owner, and the carrier responsible for its allocation.
Confirm connection requirements and the separate technical routing key with the carrier.
Complete the carrier's activation process before live operation.
Verify the route with the carrier and number owner before approving operation.
Security and operation
Review customer history, requests and follow-up in your organisation’s workspace.
Capabilities and actions are presented according to the signed-in role and organisation context.
Sensitive or incomplete cases can be routed to the team using agreed operating rules.
Request a quote
Tell us about your business. We’ll review your workflow and number connection, then discuss a demonstration tailored to your team.
A contact number is required. The other details help us prepare your demonstration.