Sawtra

Sawtra for Business

Organise appointments without crossing the clinical boundary

Help reception capture appointment and follow-up details, while symptoms and clinical questions go directly to qualified staff.

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Illustrative example — not customer data

A service experience with clear clinical boundaries

Sawtra organises service information and does not provide diagnosis or treatment advice.

Your team’s follow-up, togetherIllustrative example — not customer data

Reception • appointment request

8 Sep 2026 · Cairo10:30

Clinic appointment

Awaiting clinic confirmation
Next step
Review the schedule
Confirmation owner
Reception team
Symptoms and clinical questions go to qualified staff

Appointment requiring confirmation

Record the speciality and preferred time, then wait for clinic confirmation.

Clinical question

Stop the service flow and hand the question to the clinical team.

How it works

A clear path from connection to improvement

Each stage has an accountable owner and reviewable outputs for your team.

  1. Connect

    Connect the approved business number, communication channels, and required operating data.

  2. Operate

    Define the journey, timing, and human hand-off rules before interactions begin.

  3. Review

    Review conversation outcomes and the cases that require follow-up or a team decision.

  4. Improve

    Update content and operating rules through your organisation's approved review process.

Security and operation

An assistant for the conversation. A team in control.

Customer context, together

Review customer history, requests and follow-up in your organisation’s workspace.

Reviewable access

Capabilities and actions are presented according to the signed-in role and organisation context.

Structured human hand-off

Sensitive or incomplete cases can be routed to the team using agreed operating rules.

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See how Sawtra fits your business

Tell us about your business. We’ll review your workflow and number connection, then discuss a demonstration tailored to your team.

A contact number is required. The other details help us prepare your demonstration.